Complex Support Worker

Hours: Full-time and Part-time opportunities available 
Salary: £14.45 per hour
Vacancy Location: Loughor, Swansea

Make a Difference Every Day

Are you looking for a rewarding career where you can genuinely change lives?

At Perthyn, we believe everyone has the right to live a fulfilling life, achieve their goals and be supported with dignity, respect and compassion. We are looking for dedicated and caring individuals to join our team in Loughor as Complex Support Workers.

This house provides specialist support for individuals with learning disabilities, autism and complex support needs. The people we support require highly personalised care and support, including health-related interventions, specialist nutritional support, tailored communication approaches and positive behavioural support strategies. Every day is different, and every interaction could make a meaningful difference.

Whether you already have experience in care and support or are looking for a new and rewarding career, we are looking for people with the right values, attitude and commitment to delivering outstanding person-centred support.

About the Role

As a Complex Support Worker, you will be responsible for supporting people to live the life they choose whilst ensuring their health, wellbeing and individual support needs are met.

Working as part of a dedicated team, you will build positive relationships, promote independence wherever possible and support people to participate in activities and experiences that are important to them.

You will work closely with family members, healthcare professionals and colleagues to ensure each individual receives safe, effective and consistent support that is tailored to their unique needs.

What You'll Be Doing

• Delivering high-quality, person-centred support.

• Supporting individuals with complex support and health-related needs.

• Promoting independence and choice in daily living.

• Following individual support plans, risk assessments and agreed support strategies.

• Supporting people with nutrition, hydration and specialist health-related interventions where required.

• Using tailored communication approaches to support engagement and participation.

• Providing emotional reassurance and consistent support during times of anxiety or distress.

• Applying proactive and positive support strategies to achieve positive outcomes.

• Supporting people to access activities, hobbies, education and community opportunities.

• Working collaboratively with families, healthcare professionals and multidisciplinary teams.

• Maintaining accurate records and contributing to reviews and support planning.

• Ensuring the safety, dignity and wellbeing of the people we support at all times.

What We're Looking For

We are looking for individuals who:

• Are caring, patient and compassionate.

• Have a positive and professional attitude.

• Can remain calm and confident in challenging situations.

• Have excellent communication and teamwork skills.

• Are committed to promoting independence, choice and inclusion.

• Can follow support plans and guidance consistently.

• Are reliable, flexible and willing to learn.

Previous experience within social care, healthcare, complex care, learning disabilities or autism services would be beneficial, but it is not essential as full training and support will be provided.

What You'll Receive

In return, Perthyn offers:

• Comprehensive induction and specialist training.

• Ongoing learning and development opportunities.

• Paid Enhanced DBS & Update service.

• Career progression opportunities.

• Employee Assistance Programme.

• Generous annual leave entitlement.

• Pension scheme.

• Blue Light Card eligibility.

• Supportive management and team environment.

• The opportunity to make a genuine difference in people's lives every day.

Why Join Perthyn?

At Perthyn, we're passionate about supporting people to live fulfilled and meaningful lives. We know that exceptional support starts with exceptional people, which is why we invest in our teams and provide the training, support and development needed to build a rewarding career.

If you're passionate about helping others and want to be part of a dedicated team delivering specialist support in a complex care environment, we'd love to hear from you.

Apply today and start a rewarding career with Perthyn!

Please note: We are not currently offering VISA sponsorship, although this may change in the future.

Click HERE to view or download the Job Description & Person Specification

DBS Disclaimer

All offers of employment are subject to an Enhanced DBS check for England roles or an Enhanced DBS/DBS Update Service check for Wales roles, in line with CIW safer recruitment requirements. Perthyn covers the cost of the DBS check.